Biota – Creative Plants S.A.S., commercially known as Biota Creative, with registered address at Av. Manuela Sáenz and Agramonte, Ambato, Ecuador, is responsible for the use and protection of your personal data.
PRIMARY PURPOSES
The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:
- Shipping of products purchased in this online store
PERSONAL DATA COLLECTED
For the purposes indicated in this privacy notice, we may collect your identification and contact information.
ARCO RIGHTS
You have the right to know what personal data we hold about you, what we use it for, and the conditions of its use (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); You have the right to request that we delete your personal data from our records or databases when you believe it is not being used appropriately (Cancellation); as well as to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights (Access, Rectification, Cancellation, and Opposition).
To exercise any of your ARCO rights, you must submit the corresponding request to the same email address from which the request was sent. Your request will be answered within a maximum of 15 business days.
DATA COLLECTED BY THE WEBSITE
Our website automatically collects the following data:
- Region where the user is located
- Name
- Address
- Phone
CONTACT
For more information about this privacy notice, you can contact us at:
Email: info@biotacreative.com
Website: www.biotacreative.com
Last updated: September 1, 2026